Yes. You can change your plan whenever you like – upgrade for additional features, downgrade if you no longer need them, or cancel anytime. Your data will always remain safe and accessible.

If you cancel, your account will switch to read-only mode. You’ll still be able to view your information, but editing and premium features will pause until you reactivate your plan.

No. Your data and progress are always safe. If you downgrade, some features may pause, but your information stays securely saved in your account.

Absolutely. All payments are processed using industry‑standard encryption through major processors. UniGuide never stores or directly handles your card information.

We want you to love UniGuide. If you experience an issue, please contact us within 3 days of subscription, and our team will review refund requests on a case‑by‑case basis.

The Free Plan includes access to core college application tools, such as essay organization, checklists, and deadline tracking. You can explore and use these features at no cost, indefinitely.

Plus Plan: Adds advanced tracking tools and more space for organizing essays, documents, and tasks.

Pro Plan: Includes all Plus features, plus access to AI‑powered essay feedback, financial aid tracking, and early access to new tools as we expand.

You can reach our support team anytime through uniguideapp.team@gmail.com or directly through the in‑app help chat. We’ll respond as quickly as possible – typically within 48 hours.

Yes! UniGuide is accessible worldwide. While our current tools focus on U.S. college admissions, many features, like essay organization and deadline tracking, work for students anywhere. We plan to expand global support soon.

UniGuide is currently optimized for desktop use. An iOS app is in development and will be available soon.